Privacy Policy

Read Before Proceeding:

The Afire Fireplace AWP app is developed and maintained by Guangzhou Gizwits IoT Technology Co., Ltd. User data is stored on the servers of Guangzhou Gizwits IoT Technology Co., Ltd. and its affiliated companies, which are responsible for managing user data and privacy security. Therefore, this privacy policy is provided by Guangzhou Gizwits IoT Technology Co., Ltd. and its affiliates to ensure the protection of user data and privacy for Afire Fireplace AWP users.

This policy applies only to the smart home app products or services of Guangzhou Gizwits IoT Technology Co., Ltd. and its affiliates (hereinafter referred to as "Gizwits" or "we"), including the collection, use, disclosure, processing, and protection of the information you provide through the smart home app when using our products and services.

If we request certain information to verify your identity while using smart home products and services, we will use this information strictly in accordance with this privacy policy and our user terms.

Last Updated: February 7, 2024

Content Version: v1.13

We have revised the privacy policy, and from this date, this privacy policy provides details on how we manage the privacy of the personal information you disclose while using all smart home products and services. Please read our privacy policy carefully, and if you have any questions, comments, or suggestions, please contact us at:

Email: afiredesign@163.com

This policy will help you understand the following:

I. Rules for Collecting and Using Personal Information

II. How We Protect Your Personal Information

III. Your Rights

IV. How Your Personal Information is Transferred Globally

V. How We Handle Children's Personal Information

VI. Information Retention Period

VII. How This Policy is Updated

VIII. How to Contact Us

Gizwits understands the importance of personal information to you and will do its utmost to protect your personal information securely and reliably. We are committed to maintaining your trust by adhering to the following principles to protect your personal information: the principle of accountability, the principle of clear purpose, the principle of choice and consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. At the same time, Gizwits promises to adopt appropriate security measures to protect your personal information according to the industry's established security standards.

Please read and understand this Privacy Policy carefully before using our products or services.

I. Rules for Collecting and Using Personal Information

1.Definitions

In this privacy policy, some specific terms are defined as follows:

User Personal Information: Refers to all data that can directly or indirectly identify an individual through specific information related to that person, or when combined with other information accessible to Gizwits. Hereinafter referred to as "Personal Information."

Smart Terminal: Refers to terminal products produced and manufactured by hardware manufacturers with internet access, data transmission capabilities, and human-computer interaction interfaces, including smart home appliances, smart wearables, and smart environmental purification devices. Specifically, it refers to the smart terminal you purchase and use.

Application: Refers to mobile applications (including mobile clients and mini-programs) developed by Gizwits that help end-users remotely control smart devices and connect to the Gizwits IoT platform.

2.What Personal Information We Collect from You

The applications we provide rely on certain information to function properly.

When you choose to use the login function, add device function, and control device function of the application, you need to provide us with or allow us to collect the necessary information, including:

(1) Personal Account Information

Scope of Collection: We will obtain your phone number or email address.

Purpose of Collection: To create a Gizwits account.

(2) Handheld Terminal or SIM Card Related Information

Scope of Collection: We will collect information related to the handheld terminal running Gizwits, including device serial number, device MAC, software installation list, unique device identifiers (IMEI/IMSI/OAID/Android_ID/OPENUDID/GUID/SIM card IMSI information), sensors, phone model, system version information, system language, device manufacturer information, network operator information, contacts, and app running process information.

Purpose of Collection: To provide Wi-Fi device configuration, Bluetooth device configuration, and NFC device addition services based on consumer choice and consent.

(3) Smart Device Terminal Information

Scope of Collection: We will also collect information related to the smart terminal devices bound to your account, such as MAC address, device ID (DID), serial number, device IMEI, SIM card IMSI information, device time zone, device network status (IP/network signal), firmware version, and app running process information.

Purpose of Collection: To provide device connection, device control, device status synchronization, and device linkage services.

(4) Login Information

Scope of Collection: We will collect information related to other mobile applications and websites you use, such as cookies and other anonymous identifier technologies, IP addresses, network request information, temporary message history, standard system logs, and system crash information.

Purpose of Collection: To provide third-party platform login and third-party authorization login services based on consumer choice and consent.

(5) Account Credentials

Scope of Collection: Information related to your account credentials, such as passwords, password security questions, and answers.

Purpose of Collection: To provide password reset functionality.

There are a total of 5 types of personal information collected.

3.You Can Choose to Provide or Allow Us to Collect the Following Information:

(1) Some Personal Account Information:

Scope of Collection: Includes some of your Gizwits account information, such as your name, gender, avatar, address settings, and information you provide when submitting user feedback and suggestions, including your email/phone number, feedback content, and issue logs.

Purpose of Collection: To provide account settings functionality, synchronize account information, and handle feedback issues.

(2) Location Information (Applicable Only to Specific Services/Functions)

Scope of Collection: Various information related to your location, such as region and country codes, city codes, mobile network codes, mobile device country codes, cell identification codes, area names, latitude and longitude information, time zone settings, and language settings.

Purpose of Collection: To provide weather services, home address location settings, and geofencing services.

There are a total of 2 types of personal information collected.

This information is not necessary for the main functions of the application, but it is significant for improving service quality, using specific services/functions, and developing new products or services. We will not force you to provide this information, and refusal will not adversely affect your use of the main functions of the application.

4.When Using the Following Application Features, Our App Will Request the Following System Permissions Related to Personal Information:

(1) Microphone Permission: The voice control and lighting device rhythm functions in the application will obtain sound information through your phone's microphone for analysis. All raw sound information is processed on your mobile device and will not be stored or uploaded to external servers.

(2) Camera Permission: The application’s QR code scanning, avatar changing, and wallpaper changing functions will capture images through your phone’s camera for processing. Avatar and wallpaper images will have EXIF information removed and be uploaded to the server for storage. These will be deleted when you change your avatar or wallpaper next time or when you delete your account.

(3) Access to Photos Permission: The application’s avatar and wallpaper changing functions will obtain image information through your phone’s photo album for processing. The selected avatar and wallpaper images will have EXIF information removed and be uploaded to the server for storage. These will be deleted when you change your avatar or wallpaper next time or when you delete your account.

(4) Geolocation Permission: The application’s home location editing and geofencing functions will request your phone’s geolocation information and upload it to the server for storage. This information will be deleted when you update your home location or edit the scene next time.

(5) Access to Contacts Permission: The application’s emergency contact setting function will request your phone’s contact information for quick input. The selected contacts will be uploaded to the server for storage and will be deleted when you update emergency contact information next time or when you delete your account.

(6) Bluetooth Permission: The application’s functions for discovering Bluetooth devices, networking for Bluetooth devices, obtaining Bluetooth device status, and controlling Bluetooth devices will request your phone’s Bluetooth permission. We will use Bluetooth for communication only in these functions.

(7) Storage Permission: To ensure the stable operation of the application, we need read/write permissions to your device’s storage to read/write images, files, and crash log information from/to your device’s storage space. This is necessary to provide information release functions or to record crash log information locally.

There are a total of 7 system permissions.

If you do not grant these permissions, we will not be able to provide the application functions. Besides the above permissions, you can choose whether to grant additional system permissions to the App.

5.Third-Party SDK Directory and Third-Party Shared Information List

We conduct strict checks on third-party SDK and API integrations and will promptly disclose the latest integration status to you. Please refer to the official privacy policies of third parties for details.

Push Notifications

JPush SDK

Third-Party Entity: Shenzhen Hexun Huagu Information Technology Co., Ltd.

Function Type: Message Push

Personal Information Collected:

(1) Device Identifiers (including IMEI, IDFA, Android ID, GAID, MAC, OAID, IMSI, MEID, UAID): Used to generate anonymized unique identifiers for end-user devices to ensure accurate message push and user behavior recording.

(2) Device Hardware Information (including device model, screen resolution, hardware manufacturer, product name): Ensures service compatibility across different devices and accurate message delivery.

(3) Operating System Information (including OS version, system name, system language): Ensures service compatibility across different devices and accurate message delivery.

(4) Network Information (including network type, carrier name, base station information, IP address, WiFi information, SSID, BSSID): Determines SDK-server network connection status to ensure service stability and continuity.

(5) Push Notification Logs: Allows you to query push service records and understand message delivery status.

(6) Precise Location Information

(7) Software List Information (including installed applications, software running list information, running processes, self-start, associated start)

Purpose of Use: We use JPush as the push engine for app-to-end notifications. The self-start and associated start functions of JPush are to improve message delivery rates and provide timely message reminders. The associated start function is enabled by default to maintain app activity. If you do not wish to enable this function, we recommend manually turning it off. The general path is: Settings - Apps - App Startup Management - Select “Gizwits” - Disable Associated Start Function.

Huawei Cloud (API Integration)

Third-Party Entity: Huawei Cloud Computing Technologies Co., Ltd.

Function Type: Phone Notification

Purpose of Use: We use Huawei Voice as the phone notification service provider for device alarms or scene alarms.

Yunpian (API Integration)

Third-Party Entity: Hangzhou Yunpian Network Technology Co., Ltd.

Function Type: SMS Push

Purpose of Use: We use Yunpian as the SMS push service provider for device alarms or scene alarms.

Statistics

Umeng+ SDK

Third-Party Entity: Umeng Tongxin (Beijing) Technology Co., Ltd.

Function Type: Data Analytics

Personal Information Collected: Page click counts, specific area click counts, page view duration, user information overview (regional distribution, age ratio, gender ratio), terminal information overview (device attributes, network type), device information (IMEI/Mac/Android ID/IDFA/OPENUDID/GUID/SIM card IMSI/ICCID/geolocation), running processes.

Purpose of Use: The data collection platform Umeng collects your user behavior data for data analysis, improving user experience, and product feature iterations.

Map Services

Amap SDK

Third-Party Entity: Amap Software Co., Ltd.

Function Type: Geofencing, Home Location

Personal Information Collected: Precise location information, background geolocation access.

Purpose of Use: We use Amap as the map data provider in China for geofencing and home location display functions.

Google Maps SDK

Third-Party Entity: Alphabet Inc.

Function Type: Geofencing, Home Location

Personal Information Collected: Precise location information, background geolocation access.

Purpose of Use: We use Google Maps services for geofencing and home location settings outside mainland China.

Basic Functions

Log Monitoring SDK (ReactNative, Sentry Error Monitoring Library, io.sentry.Sentry, io.sentry.react)

Function Type: Exception Collection

Personal Information Collected: Error log information, sensor data (including current battery temperature, battery level, screen size, model, system, resolution), monitored sensors.

Purpose of Use: To locate issues occurring on specific devices and conditions, collect exception logs, monitor errors, and extract useful information for analysis without relying on user feedback.

Collecting user behavior data aims to improve user experience by providing high-quality services with the best hardware support and third-party products. We will take all necessary reasonable measures to ensure your data is stored securely. Furthermore, only employees, manufacturers, and other third parties with business needs can access your user behavior data. They will analyze your data under our instructions and are bound by confidentiality obligations. Please note that by using our application, you acknowledge, understand, and agree to accept data collection practices. This policy is effective throughout your use of the application. If you do not agree with this policy, you should immediately stop using the application and services.

6.How We Use Your Personal Information

For necessary personal information, we will use it to provide the main features of the application, including:

(1) Creating Your Gizwits Account: The personal information collected when creating an account through our web page or mobile device is used to establish the user’s personal account and profile.

(2) Device Access: To operate the device through the app, it is necessary to verify the authenticity of the device. We will need to verify the factory MAC and DID information to confirm the legitimacy of the device. Additionally, if the device needs to connect to a network, the app will need to set up the network for the device, requiring you to enter the corresponding Wi-Fi name and password. This information is only used for network configuration and is encrypted and stored locally on the device, not uploaded to the server. You can delete this information at any time by accessing the device settings. Additionally, we will determine the best network connection method for the device by evaluating the IP and network signal to ensure stable connectivity.

(3) Device Status Display: Allows you to remotely view the status of your device to monitor its operational status at any time.

(4) Device Control: Allows you to remotely control your device.

(5) Setting Automation Tasks: The event information reported by your devices (information from the devices you add, specific settings depend on your privacy authorization for each device, and each added device will provide the privacy policy terms from the device provider for your approval) can be used to create personal automation tasks.

We will also use the above information to maintain and improve the application’s features and develop new business functions.

7.For Non-Essential Personal Information, We Will Use It for the Following Purposes:

(1) Providing Push Services: Account and IMEI numbers will also be used to provide push services to send device notifications to users. You can turn off this feature at any time by changing the preference options under "Message Settings."

(2) Providing Location-Based Services: When using Gizwits and connecting to Gizwits smart terminals, we will use location information to determine the device’s time zone, ensuring the correct display of time and login service area. Additionally, based on your preferences, we will pre-enable the relevant device experience. You can disable this feature at any time by accessing the device settings or by stopping the use of this application.

(3) Sending Notifications: We will occasionally use your personal information to send important notices, such as notifications about device abnormal operation status, customized device push notifications (depending on the devices you purchase and add), and changes to our terms, conditions, and policies.

(4) Collecting User Feedback: Your feedback is valuable for helping Gizwits improve our services. To track your feedback, Gizwits will use the personal information you provide to contact you and keep records.

8.How We Entrust, Share, Transfer, and Disclose Your Personal Information

(1) Entrust Processing:

Certain specific modules or functions of this application are provided by external suppliers. We will use the services provided by external service providers to achieve our business functions. For companies, organizations, and individuals that we entrust to process personal information, we will require them to handle personal information in accordance with our requirements, this privacy policy, and any relevant confidentiality and security measures.

(2) Sharing:

We will not share your personal information with any company, organization, or individual outside of our company unless we obtain your explicit consent.

(3) Transfer:

We will not transfer your personal information to any company, organization, or individual except in the following cases:

Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.

In cases of mergers, acquisitions, or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to re-seek your authorization and consent.

(4) Public Disclosure:

We will only disclose your personal information to third parties (as defined below) to provide you with the products or services you request. Depending on the specific circumstances, we may share certain personal information with partners who provide products and services or help Gizwits market to customers. We will only share personal information for the purposes of providing or improving our products, services, and advertising; we will not share personal information with third parties for their own sales purposes, nor will we sell personal information. We are obligated to require the above partners to strictly comply with confidentiality agreements and privacy policy requirements.

We may provide statistical information about your use of smart terminals to Gizwits partners in a timely manner. This statistical information does not involve your name, account, password, phone number, email, or other personal information.

If our partners legally disclose the information collected and its usage purposes to you and obtain your consent, we may disclose your personal information to the third party according to your permission. For your personal information security, we will de-identify or anonymize your personal information before disclosing it to third parties.

We will disclose your personal information as necessary according to legal requests from government departments.

If we determine that disclosure is reasonably necessary to enforce our terms and conditions, protect our operations or users, or involve significant public interest, we may disclose information about you.

If there is a reorganization, merger, or sale, we may transfer all personal information we collect to the relevant third party.

In all the situations described in this section, please rest assured that Gizwits will only share your personal information based on your authorization. Your authorization to Gizwits will include various subprocessors handling your personal information. You should understand that in any of the cases described below, when Gizwits shares your personal information with third-party service providers, Gizwits will contractually stipulate the third party’s practices and obligations to comply with applicable local data protection laws. Gizwits will ensure that third-party service providers adhere to privacy standards applicable to them in your jurisdiction through contracts.

II. How We Protect Your Personal Information

We employ industry-standard security measures to protect the personal information you provide, preventing unauthorized access, disclosure, use, modification, damage, or loss. We take all reasonable and feasible steps to safeguard your personal information.

We have implemented the following measures:

To prevent unauthorized access, disclosure, or other similar risks, we have put in place reasonable physical, technical, and managerial safeguards to protect the information we collect from your use of the Gizwits APP. We take all reasonable measures to protect your personal information.

Our data security capabilities ensure that your personal information is stored on secure servers and protected in controlled facilities. We categorize your data based on its importance and sensitivity and ensure that your personal information receives the highest level of security.

We ensure that employees and third-party service providers who help provide products and services by accessing this information have strict contractual confidentiality obligations. Failure to fulfill these obligations may result in disciplinary action, termination of cooperation, or, in severe cases, legal liability. Similarly, we have dedicated access control measures for cloud-based data storage.

We regularly review information collection, storage, and processing practices, including physical security measures, to prevent any unauthorized access and use.

We take all reasonable and feasible steps to ensure that we do not collect or use irrelevant personal information. We only retain your personal information for as long as necessary to achieve the purposes described in this policy unless an extended retention period is required or permitted by law.

While the internet environment is not 100% secure, we strive to ensure the security of any information you send to us. However, you should be aware that internet use is not always safe, and we cannot guarantee the security or completeness of any personal information transmitted via the internet. If our physical, technical, or managerial safeguards are compromised, leading to unauthorized access, disclosure, alteration, or destruction of your information and resulting in harm to your legitimate rights, we will take corresponding measures, such as notifying relevant regulatory authorities and proactively reporting the handling of personal information security incidents.

In the unfortunate event of a personal information security incident, we will inform you in accordance with legal requirements, providing details about the incident, potential impacts, measures taken or to be taken, suggestions for self-protection and risk mitigation, and remedies available to you. We will notify you via email, letter, phone, or push notification as soon as possible. If individual notifications are not feasible, we will take reasonable and effective measures to issue a public announcement.

III. Your Rights

In accordance with relevant laws, regulations, and standards in China and common practices in other countries and regions, we guarantee that you can exercise the following rights regarding your personal information:

1.Access Your Personal Information

You have the right to access your personal information, except as provided by laws and regulations. If you wish to exercise your data access rights, you can do so through the following method: via the application, go to [My] -> top right corner [Settings] icon -> [Account Details].

2.Correct Your Personal Information

If you find any errors in your personal information that we process, you have the right to request corrections. You can submit a correction request through the path described in "Access Your Personal Information."

When you update your personal information, we may require verification of your identity before processing your request. Once we obtain sufficient information to process your request to access or correct your personal information, we will respond within the time frame stipulated by applicable data protection laws.

If you wish to request access to the personal data we hold about you or if you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible at the email address provided below: sallybin@hotmail.com.

3.Delete Your Personal Information

You can request the deletion of your personal information under the following circumstances:

(1) If we process personal information in violation of laws and regulations.

(2) If we collect and use your personal information without your consent.

(3) If our processing of personal information violates your agreement with us.

(4) If you no longer use our products or services, or you have canceled your account.

(5) If we no longer provide products or services to you.

(6) If you delete your account.

4.Delete Your Account

You can delete your registered account at any time through the following method: via “【My】-【More】-【Delete Account】” to delete your user information. The personal information deleted includes:

(1) User account information

(2) device information

(3) Device data information

(4) Camera captured images/videos

(5) Feedback information

(6) Device grouping information

(7) User scene (automation) information

If we decide to respond to your deletion request, we will also notify the entities from which we have obtained your personal information to promptly delete it, unless otherwise provided by laws and regulations or those entities have obtained your independent authorization.

After you delete information from our services, we may not immediately delete the corresponding information from the backup system but will delete it during the next backup update.

For users with client versions before v1.4, you can contact our customer service at sallybin@hotmail.com to deactivate your account.

5.Other Instructions

(1) If you are a user under the General Data Protection Regulation (GDPR) in the European Union, you have the right to request us to erase your personal information. We will consider the reasonableness of such a request and take appropriate technical measures if GDPR-related provisions apply.

(2) If you are a user under GDPR in the European Union, you have the right to restrict our processing of your personal information. We will consider the reasonableness of such a request. If GDPR-related provisions apply, we will only process your personal information in accordance with GDPR applicable regulations and notify you before lifting the restriction.

(3) If you are a user under GDPR in the European Union, you have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant impacts on you.

(4) If you are a user under GDPR in the European Union, you have the right to receive your personal information in a commonly used structured format and to transmit that information to another data controller.

6.We Will Not Respond to Your Request Under the Following Circumstances:

(1) Related to the fulfillment of obligations under laws and regulations by the personal information controller.

(2) Directly related to national security and national defense.

(3) Directly related to public safety, public health, and significant public interests.

(4) Directly related to criminal investigations, prosecutions, trials, and judgment enforcement.

(5) The personal information controller has sufficient evidence to prove that the personal information subject has subjective malice or abuse of rights.

(6) For the protection of significant legitimate rights and interests such as the life and property of personal information subjects or other individuals but it is difficult to obtain consent.

(7) Responding to the personal information subject’s request will result in serious damage to the legitimate rights and interests of the personal information subject or other individuals and organizations.

(8) Involving commercial secrets.

IV. How Your Personal Information is Transferred Globally

This policy is formulated in accordance with the laws of the People's Republic of China and is governed by the laws of the People's Republic of China.

Personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.

Since we provide products or services through resources and servers worldwide, it means that, with your authorization and consent, your personal information may be transferred to, or accessed from, the overseas jurisdiction of the country/region where you use the products or services.

Such jurisdictions may have different data protection laws or may not have established relevant laws. In such cases, we will ensure that your personal information receives adequate and equal protection as in the People's Republic of China. For example, we will request your consent for cross-border transfers of personal information or implement data de-identification security measures before cross-border data transfers.

V. How We Handle Children's Personal Information

Our products, websites, and services are primarily aimed at adults. Children should not create their personal information subject accounts without the consent of their parents or guardians.

In cases where we collect children's personal information with parental consent, we will only use or disclose this information as permitted by law, with explicit consent from the parents or guardians, or as necessary to protect the children.

Although local laws and customs define children differently, we consider anyone under 14 years of age as a child.

If we discover that we have collected personal information from children without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.

VI. Information Retention Period

If necessary to achieve the purposes of collecting information or to comply with applicable legal requirements or permissions, we will retain your personal information for the period required to achieve the purposes described in this policy.

If there are reasonable grounds to believe that retaining personal information cannot achieve the purposes of collecting personal information, we will no longer retain personal information or will delete the personal information associated with specific individuals.

If further processing of information is required for public interest archiving, scientific or historical research purposes, or statistical purposes permitted by applicable law, Gizwits may retain data for longer periods, even if the further processing purposes are incompatible with the original purposes.

VII. How This Policy is Updated

We will periodically review this privacy policy and update it to reflect changes in our information practices.

We will not reduce your rights under this privacy policy without your explicit consent. We will post any changes to this policy on this page. For significant changes, we will provide more prominent notifications, such as sending a notice to the email address specified in your account or posting a notice within the Gizwits APP, so you can understand the information we collect and how we use it.

Significant changes referred to in this privacy policy include but are not limited to:

1.Significant changes in our service model, such as changes in the purpose of processing personal information, the type of personal information processed, and how personal information is used.

2.Significant changes in our ownership structure or organizational structure, such as business adjustments, bankruptcy, and mergers causing ownership changes.

3.Changes in the primary objects of personal information sharing, transfer, or public disclosure.

4.Significant changes in your rights and how you exercise them concerning personal information processing.

5.Changes in the department responsible for personal information security, contact methods, and complaint channels.

6.When personal information security impact assessment reports indicate high risks.

Such changes to the privacy policy will apply from the effective date specified in the notice or on the website. We encourage you to regularly review this webpage to get the latest information about our privacy practices.

Your continued use of products and services on the website, mobile phone, and/or other devices will be deemed as acceptance of the updated privacy policy. When we collect more personal information from you or wish to use or disclose your personal information for new purposes, we will seek your consent again.

VIII. How to Contact Us

If you have any questions, comments, or suggestions about this personal information protection policy, please contact us through the following:

Email: sallybin@hotmail.com