Full-inverter
Privacy Policy
Our Privacy Policy was updated on May 20, 2018 and
will take effect on May 25, 2018. We have revamped the Privacy Policy front and
back so that from this date onwards, this Privacy Policy will be able to
provide details about how we manage the personal information you disclose when
using Full-inverter
products and services.
Please read our privacy policy carefully and let us
know if you have any questions.
This Privacy Policy describes how Fairland Electric
Co.,Ltd and its affiliates (hereinafter referred to as " Full-inverter" , "we" or "us") collect,
use, disclose, process, and protect the information you provide to us through
the Full-inverter app when using our products or services. If we ask
you to provide certain information in order to verify your identity when using Full-inverter products or services, we will use this information
in strict accordance with this Privacy Policy and/or our User Terms and
Conditions.
1,What information is
collected, and how we use it
a,Types of information
collected
In order to provide our services to you we will ask
you for personal information that is necessary for us to successfully provide
those services. If you do not provide us with this personal information, we may
not be able to provide our products or services to you.
We will only collect the information that is necessary
for its specified, explicit and legitimate purposes and not further processed
in a manner that is incompatible with those purposes. We may collect the
following types of information (which may or may not be personal information):
·
Information you provide to us or upload: we may collect personal information you provide
to us, like your name, mobile phone number, email address, Full-inverter
account information (e.g.
your security related information, name etc.), or data you may sync with the
device you use to access the Full-inverter, information used to
create your account or related to your account setup on the Full-inverter, devices you add or information that you send, and
feedback.
·
Information related to the handheld device terminal or
your SIM card: we may collect information related to the operation of
the Full-inverter handheld
device terminal. For example, IMEI number, the version of your operating
system, model name of your device, and network operator(These information will
be only used for running the APP, and will not be uploaded to server) . We may
also collect information about the device associated with your account. For
example, MAC address, DID, network status of the device (IP/network signal),
and the version of your firmware.
·
Information we designate that is about you: We may
collect and use content such as information related to your Full-inverter account.
·
Location information (only for specific
services/functionalities): various types of information on your location. For
example, region, country code, city code, mobile network code, mobile country
code, cell identity, district name, longitude and latitude information, time
zone settings, language settings.
·
Log information: information related to your use of certain functions, apps and websites.
For example, IP address（It will be only retained in the
local APP in your phone, will not be uploaded to server）, network
request information, temporary messaging history, standard system logs, and
crash information.
·
Account credentials: information related to your account credentials. For example, password,
password security questions and answers, etc.
b,How this personal
information can be used
Personal information is collected for providing services
and / or products to you, and legal compliance on our part under applicable
laws. You hereby consent that we may process and disclose personal information
to our affiliated companies (which are in the communications, social media,
technology and cloud businesses), Third Party Service Providers (defined below)
for the purposes stated in this Privacy Policy.
b-1,We may use personal information for the following
purposes:
·
Providing, processing, maintaining, improving, and developing our goods
and/or services to you, and services provided through your device or by Full-inverter.
·
Communication with you about your device, service, or any
general queries, such as updates, device firmware/software updates, customer
support, related information, and notices)
·
Analyzing and developing statistical on use of our products and services to
better improve our products and services.
·
Providing local services without communicating with our servers.
b-2,Here are more details on how we use your
information (which may include personal information):
·
Setting up your Full-inverter Account. Personal
information collected when creating a Full-inverter Account on our web sites
or through our smart device is used for creating the personal Full-inverter Account and profile page for the user.
·
Providing location-based services. When using Full-inverter and accessing Full-inverter devices, we may use
information about your location to determine the time zone of the device. This
will ensure that the device accurately displays the correct time and login
service area. It will also optimize user experience by providing services such
as advance activation of the corresponding device at a time set by the user. You
can turn off this feature at any time by going to device settings or by
discontinuing your use of this application.
·
Accessing devices. The authenticity of devices that are operated through
the app must be verified. We therefore need to confirm the legal identity of
the device by consulting the factory MAC and DID information. In addition, in
order to connect the device to the network, it will need to be configured
through the app. During configuration, you must enter the corresponding Wi-Fi
name and password. This information will only be used to connect the device to
the network. The Wi-Fi and password data you enter will be encrypted and stored
locally on your device; it will not be uploaded to the server. In addition, you
can access the device and delete this information at any time. We also need to
analyze the device's IP (It is only for achieving a good stability of the device network, will not
be uploaded to server) and network signal in order to determine the optimal
network connection method. This will ensure the stability of the device
network.
·
Display of device status. This allows you to view the status of the device
remotely that you can check at any time whether or not the device is running.
·
Setting up automated tasks. The event information reported by your device
(this information comes from the device you have added. The specific
information that can be set depends on the scope of your privacy authorization
for the device. Every added device will provide the Privacy Policy terms for
the provider of that device, which you may then choose to agree with) can be
used to create your own, personalized automated tasks.
·
Collecting user feedback. The feedback you choose to provide is extremely
valuable, as it helps us improve the services provided by Full-inverter. In order to track your
feedback, Full-inverter may use the personal information you provide to
contact you and to keep records.
·
Sending notifications. We may occasionally use your personal information to
send important notifications, for example, notifications about the status of
device malfunctions; your customized device push notifications (which depend on
what additional equipment you have purchased); and changes to our terms,
conditions, and policies.
3,With whom we share your
information?
We do not sell any personal information to third
parties.
We may disclose your personal
information to third parties (as defined below) in order to provide products or
services that you have requested:
·
We may provide statistical information about your use of smart terminals to
our partners in a timely manner. The above statistical information does not
involve personal information such as your name, account number, password,
telephone number, email, etc.
·
If our partners expressly express to you the collected information and use
of the information, and have obtained your consent, we can disclose your
personal information to the three parties based on your permission. For the
security of your personal information, we may desensitize or obscure your
personal information and disclose it to third parties.
·
We may need to disclose your personal information in accordance with the
legal requirements of government agencies.
·
In the event of reorganization, merger or sale, if we have
obtained your consent,we may transfer all personal information we collect to
the relevant third party.
In the various situations
described in this section, you can rest assured that Full-inverter will only share your personal information based on your authorization. Your authorization for Full-inverter will include various sub-processors that process your personal information.
You should be aware that in any of the circumstances described below, when Full-inverter shares your personal information with third-party
service providers, Full-inverter will comply with
applicable local data protection laws by contracting third party practices and
obligations. Full-inverter guarantees that third-party service providers
comply with the privacy standards applicable to them in your jurisdiction in a
contractual manner.
4,Security commitment
Full-inverter security measures
We are committed to keeping your personal information
secure. In order to prevent unauthorized access, disclosure, or other similar
risks, we have put in place reasonable physical, electronic, and managerial
procedures to protect the information we collect from you during your use of
the Full-inverter app. We will take all appropriate measures to
protect your personal information.
All of your personal information is stored on secure
servers and protected in controlled facilities. We classify your data based on
importance and sensitivity, and we guarantee that your personal information is
always protected by the highest level of security. We also guarantee that
employees and third-party service providers who provide products and services
to you by accessing this information will be held under strict contractual
confidentiality obligations and may be disciplined or terminated if they fail
to meet such obligations. Similarly, we have special access control measures
for cloud-based data storage. In summary, we regularly review our information
collection, storage, and processing practices, including physical security
measures taken in order to prevent any unauthorized access and use.
We will take all practicable steps to protect your
personal information. You should, however, be aware that the use of the
Internet is not entirely secure, and for this reason. Because of this, we
cannot guarantee the security or integrity of any personal information which is
transferred from you or to you via the Internet.
We will take upon the personal data breach, notifying
the breach to relevant supervisory authority or under some circumstances,
notifying the personal data breach to the data subjects by complying with
applicable laws, including your local data protection legislation.
5,Retention policy
We retain information we collect about you as long as
it is still needed for the purposes we obtained it or as long as it is needed
to comply with applicable legal requirements or permissions. We shall cease to
retain personal information, or remove the means by which the personal
information can be associated with particular individuals, as soon as it is
reasonable to assume that the purpose for which that personal information was
collected is no longer being served by retention of the personal information.
If there is demand from users to delect the personal information, we will no
longer retain any of them.
6,Accessing other features
on your device
Our application may need to access certain features on
your device, for example, Wi-Fi network status. This information is necessary
for these applications to be able to run on your device and for you to be able
to interact with them. You can close the application on your device at any
time, or you can contact us at service@fairland.com.cn to revoke your consent.
7,You have right to control
over your personal information
If your personal data is processed, you are an
affected person within the scope of the General Data Protection Regulation
(GDPR) and have the following rights in regard to the party responsible.
7-1,Right
to information
You can
request a confirmation from the party responsible as to whether we are
processing any of your personal data.
If such
processing is taking place, you can request the following information from the
party responsible:
(1) The purposes for which the personal data is processed
(2) The categories of personal data that is processed
(3) The recipients and/or categories of recipient to whom
your personal data has been or will be disclosed
(4) The planned duration of the storage of your personal data
or, if concrete information in this regard is not possible, criteria for
determining the storage duration
(5) The existence of a right to the correction or deletion of
your personal data, the right to a limitation of processing by the party
responsible or a revocation right against this processing
(6) The existence of a right to complain to a supervisory
body
(7) All available information on the origin of the data if
the personal data is not collected from the affected person
You have the right to demand information on
whether your personal data is transmitted to a third-party country or
international organization. In this context, you can demand to be informed
about suitable guarantees in conjunction with the transmission in accordance
with Art. 46 General Data Protection
Regulation(GDPR).
7-2,Right
to correction
You have the right to request access to and/or to
correct any personal information we hold about you. When you update your
personal information, you will be asked to verify your identity before your
request is processed. Once we have a sufficient amount of information, we will
be able to process your request to either access or make corrections to
personal information. We will respond to your request within the time period
specified by applicable data protection law.
7-3,Right
to the limitation of processing
Under
the following prerequisites, you can demand the limitation of the processing of
your personal data:
(1) If you dispute the correctness of your personal data for
a duration that enables the party responsible to check the correctness of your
personal data
(2) The process is unlawful and you reject the deletion of
your personal data and demand the limitation of the use of the personal data
instead
(3) The party responsible no longer requires the personal
data for the purposes of processing, but you require this data for the
assertion, exercise or defence of legal claims or
(4) If you object to processing according to Art. 21 Sect. 1
General Data Protection Regulation (GDPR) and it has not yet been determined
whether the legitimate grounds of the party responsible have priority over your
own
If the processing of your personal data is
limited, this data – with the exception of its storage – may be processed only
with your consent or for the assertion, exercise or defense of legal claims or
for the protection of rights against other natural or legal persons or for
reasons of an important public interest of the European Union or member state
thereof.
If the limitation of processing was
implemented according to the abovementioned prerequisites, you will be informed
by the party responsible before the limitation is rescinded . Once the
limitation is rescinded, some related services from Full-inverter
may not be able to be provided.
7-4,Right
to deletion
You have the right to obtain from us the erasure of
your personal information. During your use of the Full-inverter service, you can also delete all of the following user information via
“My-Personal Center-Logout Account”.
1. User account information
2. User device information
3. Device data information
4. Image/video information intercepted by the
camera
5. Feedback information
For users whose client version is earlier than 1.4,
personal accounts can be disabled by contacting our customer service at service@fairland.com.cn .
7-5,Right to data transferability
You have
the right to obtain any personal data you have provided to the party
responsible in a structured, common, machine-readable format. In addition, you
have the right to transfer this data to another party responsible without
prevention by the party responsible to which you have provided the personal
data if:
(1) The processing is based on consent granted according to
Art. 6 Sect. 1 lit. a General Data Protection Regulation(GDPR) or Art. 9 Sect.
2 lit. a General Data Protection Regulation (GDPR) or pursuant to a contract
according to Art. 6 Sect. 1 lit. b General Data Protection Regulation(GDPR).
(2) Processing takes place using an automated method.
In exercising this right, you furthermore have
the right to ensure that your personal data is transferred directly from one
party responsible to the other if technically feasible. The freedoms and rights
of other people must not be violated in the process.
The right to data transferability does not
apply to the processing of personal data required for the exercising of a task
that lies in the public interest or in the exercising of public authority for
which the party responsible has been appointed.
7-6,Right
of objection
For reasons arising from your particular
situation, you have the right to object to the processing of your personal data
that takes place on the basis of Art. 6 Sect. 1 lit. e or f General Data
Protection Regulation (GDPR) at any time; this also applies to any profiling
based on these provisions.
The party responsible will no longer process
your personal data unless it can prove it has grounds for processing that are
absolutely worthy of protection that have priority over your interests, rights
and freedoms or unless the processing of this data serves the assertion,
exercise or defense of legal claims. If your personal data is processed to
engage in direct advertising, you have the right to object to the processing of
your personal data for the purpose of such advertising at any time; this also
applies to profiling insofar as this profiling is connected to such direct
advertising.
If you object to the processing of your
personal data for the purpose of direct advertising, your personal data will no
longer be processed for this purpose.
In connection with the use of information
society services, you have the opportunity – Directive 2002/58/EC
notwithstanding – to exercise your right of objection using automatic methods
for technical specifications apply.
7-7,Right
to the revocation of the declaration of consent pursuant to data protection law
You have
the right to revoke your declaration of consent pursuant to data protection law
at any time with future effect. In this case, the related service from Full-inverter will not be able to be provided.
7-8,Right
to complain to a supervisory body
Notwithstanding another legal remedy in regard
to administrative and judicial law, you have the right to complain to a
supervisory body, especially in the member state of your place of residency,
your workplace or the place of the supposed violation if you are of the opinion
that the processing of your personal data violates the General Data Protection
Regulation (GDPR).
The supervisory body to which the complaint
has been submitted informs the complainant about the status and result of the
complaint, including the possibility of a judicial legal remedy according to
Art. 78 General Data Protection Regulation (GDPR).
8, Miscellaneous
8-1,Order of priority
If you agree to an applicable user agreement, and if
there is any inconsistency between the user agreement and this Privacy Policy,
the user agreement will prevail.
8-2,Privacy Policy updates
We periodically review our Privacy Policy, and we may
update it to reflect changes in our information practices. If we make a
substantial change to this Privacy Policy, We will notify you by email (using
the email address specified in your account), by releasing a notice in the Full-inverter app, or by contacting you via your mobile device.
This will allow you to understand what information we collect and how we use it.
These kinds of changes to this Privacy Policy will be effective starting on the
date specified in the notice or on the website. We recommend that you visit
this page regularly for the latest information on our privacy practices. Your
continued use of products and of website, cell phone and/or any other
device-based services will be deemed as your acceptance of the updated Privacy
Policy. If we collect additional personal information from you, or if we wish
to use or reveal your personal information for a new purpose, we will once
again seek your consent.
9,Contact us
If you have any questions or feedback regarding
this Privacy Policy, or if you have any questions regarding Full-inverter collection, use, or
disclosure of your personal information, or if you would like to require to exercice your rights stated as above, please contact us：
ADD: Room 2315-2317,No.69,Xianlie
Road Central, Guangzhou, P.R.China 510095
Tel : 0086 20 873 219 33 Email: service@fairland.com.cn