Chi Yang Smart System Privacy Policy


Published date:2019.12.3

Effective date:2019.1.7



Overview

This policy will lead you to below contents:

1、Keywords explaination

2、How we collect personel infomation

3、How we use personel infomation

4、How we provide personel info to outside

5、How we keep infomation safey

6、Infomation acsess and visitor limitations

7、Others

8、Policy update

Guangzhou Chi Yang Electrical machinery co., LTD. and its affiliates (Registered adress: 4F,Building C5,Gaosha Industrial Estate, Zhongyi Village ,Zhongcun Town,Panyu, Guangzhou, 511495, Guangdong Province , P.R.China, hereinafter referred to as "Chi Yang" , "we", “our” or "us") respect and protect your privacies. We will collect, store, use and provide your personel information which you provide to us through the Scent Wifi APP in accordance with our privacy policy (the "policy") when using our products or services.

In the meantime, we will explain to you through this policy how we manage your personel information and privacy details when using our products and services. This policy is closely related to your use of our services, and we recommend that you carefully read and understand all the contents of this policy to make your choice as appropriate.We strive to use plain and concise language to explaination, there are marked in bold tone to ask your attention on significant clauses about your rights and interests in this policy.


1、Keywords explaination

1) "User personel information" in the policy means: All information about particular individual, or in combination with other information accessed by Chi Yang, Chi Yang can identify all datas about this person directly or indirectly, hereinafter referred to as "personel information".

2) "Intelligent terminal" refers to products with Internet access function, data transmission capacity and human-computer interaction interface which are produced and manufactured by hardware manufacturers, including Chi Yang scent devices and Chi Yang intelligent environment purification equipments.These are the smart terminal products which are purchased and used by users.

2、 How we collect personel infomation

During using our services, you have to provide the personel information necessary .We will collect the detailed, clear and necessary information through legal way and ensure that your information are handled in a manner consistent under our laws and regulations. If you will not to provide personel information, you will not be able to continue to use our products or services, if you continue to use our products or services, we will assume that you are willing to provide your personel information.We may collect the following information:

l Information you provide or upload to us: we may collect personel information you provide us, such as your name, phone number, email address, Chi Yang account information (for example your safety related information, name, birthday, gender), information which you access to Chi Yang equipments synchronization datas and related messages in Chiyang account, messages, feedbacks, etc.

l Terminal or SIM card related information: we may collect or operate Chi Yang terminal information , such as IMEI code, IMSI code, system version, device manufacturer information, model name and network carrier. We may also collect relevant device information of your account, such as MAC address, DID, device network status (IP/ network signal), and firmware version.

l We specify information relevant to you: we may collect and use information of your Chi Yang account.

l Location information (for specific services / functions only) : various types of information related to your location, such as region and country code, city code, mobile network code, mobile device country code, area identification code, area name, latitude and longitude information, time zone Settings, and language Settings.

l Login information: information related to your certain functions, mobile applications, and websites, such as cookies and other anonymous identifier technologies, IP addresses, network request information, temporary message history, standard system logs, and system crash information.

l Account credentials: information about your account credentials, such as passwords, password security questions, and answers.

3、How we use personel infomatio

In order to comply with national laws, regulations and regulatory requirements, offer you with services and upgrade service quanlity, and ensure the security of your account and funds, we will use your information in following situations:

1) Provide, handle, maintain, improve and develop our products and/or services to you, as well as the services provided by equipment or Chi Yang.

2) Communicate with you about devices, services or any general queries (such as updates, device firmware/software updates, customer inquiry support, related information, notifications, etc.).

3) Analyze and develop statistical information related to our products and services tomake improvement.

4) Store and maintain account information for our business operations or legal obligations.

5) It is not necessary to communicate with our server to provide local services

More details on how we use your information, which may include personel information, are provided below:

l Create your account. To set up users’ personel account and profile page (personel information are collected from creating account through web page or our wifi devices).

l Provide location-based services. When using Chi Yang and accessing Chi Yang's intelligent terminal products, we may use the location information to determine the time zone of the device, so as to ensure the accurate time display in the devices, login to the service area, and open the corresponding devices for you in advance according to your choices.You can turn it off any time by Chi Yang application.

l Device access. Device can be operated by Scent Wifi App. We will chek out the authenticity of devices, Therefore, we verify device’s legal identity by checking information of delivered MAC and DID. In addition, device needs to be connected to network, you need to use Scent Wifi APP to set the corresponding network. This process requires you to input the corresponding wi-fi name and password (this information is only used for network allocation of device). The wi-fi and password will be encrypted and stored in the local device, and will not be uploaded to our server. You can enter device to delete these information any time. At the same time, we need to select the most optimal networking mode for device by judging IP and network signals to ensure the networking stability of device.

l Device status display. Allows you to view the device status remotely so that you can see the device in action at all times.

l Set up automated tasks. The information reported by your device (the information is from your device, the specific settable information depends on your privacy authorization scope of the device, and each additional device will provide the relevant provisions of the privacy policy , which you choose to agree or not), which can be used to create your personel automated tasks.

l Provide push service.The account number and IMEI number will also be used to provide Scent Wifi APP push service to send notification to users. You can always turn it off by preferences in message Settings.

l Collect user feedback. In order to track your feedback, Chi Yang may contact you and keep records. Your feedback is invaluable helping us to improve our services.

l l Sending notifications. We may send important notifications base on your personel information from time to time, such as notifications of abnormal operation of device, push notifications of your customized device (depending on the circumstances of your purchase of device), our terms, conditions and policy changes.

4、 How we provide personel infomation to outsid

1) Sharing

We promise to keep your information confidential. Except as otherwise provided by laws, regulations and regulatory authorities, we only share your information with third parties (as defined below), including our partners, in following circumstances:

(1) The business share

We may disclose your personel information to third parties in order to provide products or services you need.

l Depending on the specific situation, we will provide certain personel information to the partners who cooperate with Chi Yang to provide products and services or assist Chi Yang’s customers. We only share personel information with third parties, such as products and services providers, improvers and advertisers. Personel information will not be Shared with third parties for the purpose of selling. We strictly require above partners to abide by the confidentiality agreement and personel information protection policy.

l We will offer you with the statistical information of Chi Yang products. The above statistical information does not involve your name, account number, password, telephone number, E-mail and other personel information

(2) User authorization

l If our partners make clear to you according to law the information collected and the use of the information, and have obtained your consent, we can disclose your personel information to the three parties according to your permission.For the safety of your personel information, we may desensitize or blur your personel information before disclosing it to a third party.

2) Disclosure

In principle, we will not disclose your information to public.If it is necessary to make public disclosure, we will inform you that the purpose of public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your explicit consent.

3) Transfer

We will not transfer your personel information to any company / organization / individual, except for following situations:

(1) Get your confirmation in advance

(2) Stipulated by laws and regulations or compulsory administrative rules

(3) Involving capital transformation/acquisition/merge/reorganization or bankruptcy liquidation, we will inform you when your personel information will be transferred. And we will require the new company/organization that owning your personel information to be restrained from this policy. When changing the purpose of using personel information, We will ask the company/organization to regain your explicit consent.

In the above case, Chi Yang will only share your personel information according to your authorization. (Your delegation will include all kinds of sub-processors that process your personel information.) We guarantee, when sharing your personel information with third-party service providers, Chi Yang will stipulate the third party's practice and obligation through the contract, require them to abide by the corresponding local data protection law. Chi Yang will require third-party service providers to comply with the relevant policies of your region and apply privacy standards through the contract.

 

4、Retain

Where there is a mandatory requirement of the law or a genuine purpose of collecting information, we will always keep your personel information. If there are reasonable reasons to believe that retaining personel information does not achieve the purpose of collecting personel information, We will no longer keep personel information.If it is for the public interest (such as scientific research, historical research, national statistics, etc.) to further process and file information, Chi Yang will further retain the data even if the purpose of further processing information is inconsistent with the original purpose.

 

5、The data segment permission information that the business functionneeds to obtain

1. Telephone permission (read the telephone identification code) : accessing to the telephone identification code is required for machine configuring to network, otherwise the internect connection cannot be completed.

2. Location permission: open the location information for the network configuration of the machine, otherwise the internect cannot be completed.

3. Read the list of installed applications: are provided by special phone.

4. Storage permission: store the password and cache data, in which the password is only stored locally.

5, Camera permission: only used to scan to add machine.

 

 

6、How we keep Information Security Safety

We promise to ensure your personel information security. To prevent unauthorized access, disclosure or other similar risks, We have made a reasonable plan on the physical, electronic and management process, and applied it to protect the information we get about your use of Chi Yang Scent Wifi APP. We will take all reasonable security measures to protect your personel information.

Your personel information will be stored on a secure server, and protected in controlled facilities. We categorize your data according to importance and sensitivity, and ensure that your personel information has the highest level of security. We guarantee that employees and third-party service providers who provide products and services to you through access to this information have strict contractual confidentiality obligations. Failure to fulfil these obligations will result in disciplinary action or termination of cooperation. Similarly, we have special access control measures for cloud-based data storage. In short, we regularly review information collection, storage and processing practices to prevent any unauthorized access and use.

We will take all feasible steps to protect your personel information. However, you should realize that the use of the Internet is not always safe.Therefore, we can not guarantee the security or integrity of any personel information when it is transmitted in two directions through the Internet.

We will take appropriate measures against personel data disclosure, such as to notify the leakage to the relevant regulatory authorities, or, in some cases, inform the data subject of personel data disclosure in accordance with the law (including your local data protection law).

7、Infomation acsess and visitor limitations

1) Access other functions on your device

Our application may access certain functions on your device, such as Wi-Fi network status.This information is used to allow these applications to run on your device and allow you to interact with them. At any time, you can revoke the permission by closing the application on the device or contacting us at 2851761824@QQ.com.

2) Accessing, updating, correcting, eliminating or restricting the processing of your personel information

l You have the right to request access to and/or correction of any personel information we hold pertaining to you.When you update your personel information, we will verify your identity before processing your request. We will respond to your request within the time required by the Data Protection Act once we have sufficient information.

l If you wish to request access to our personel data or if you think that any information we hold about you is incorrect or incomplete, please contact us by email as soon as possible. E-mail: 2851761824@QQ.com.

l You have the right to ask us to eliminate your personel information, if you are an EU user under the General Data Protection Ordinance (GDP R). We will consider the rationality of the elimination requirements and take reasonable steps including technical measures if there are relevant provisions in GDPR.

l You have the right to restrict our processing of your personel information if you are an EU user under the General Data Protection Ordinance (GDPR). If there are relevant provisions in the GDP R, we will only process your personel information in the manner specified in the GDP R and notify you before lifting the restrictions.

l If you are an EU user under the General Data Protection Ordinance (GDP R), you have the right not to be affected by decisions that may have legal effects on you, have a similar significant impact on you, and are entirely based on automated processing (including profiling).

l If you are an EU user under the General Data Protection Ordinance (GDP R), you have the right to receive your personel information in a commonly structured format and transmit it to another data controller.

l More details related to personel information in your Chi Yang account can be accessed and changed through your device login account.

3) Deletion information

You can delete the following information by "My - Center - Cancellation Account" in the process of using the Chi Yang Service:

1. User Account Information

2. User Equipment Information

3. Equipment Data Information

4. Picture/Video Information Intercepted by Camera

5. Feedback information

6. Equipment grouping information

7. User Scene (Linkage) Information

For users whose client version is before 1.4 can contact our customer service at 2851761824@QQ.com to disable their accounts.


8、Policy update

1) Priority:

If you agree to apply a user agreement and there is inconsistency between the user agreement and this privacy policy, the user agreement will prevail.

2) Application of Law and Jurisdiction:

This policy is formulated in accordance with the laws of the People's Republic of China and is subject to the jurisdiction of the laws of the People's Republic of China.

3) Complaints and Feedback:

If you have any questions or concerns about our personel information policy or data processing, please contact us at 2851761824@QQ.com.


9、Policy update

We will review and update the policy regularly to reflect the changes in our information. If we make major changes to this privacy policy, we will publish or notify you via e-mail (to the email address specified in your account) or by Chi Yang Scent Wifi APP, so that you can understand the information we collect and how we use it. Such privacy policy changes will apply from the effective date specified by the notification or website.We recommend that you consult this page regularly for the latest information on our privacy practices.Your continued use of products and services on websites, mobile phones and/or any other device will be considered as an acceptance of updated privacy policies. We will seek your consent again as we collect more personel information from you or we need to use or disclose your personel information for new purposes.

If you are an EU user under the General Data Protection Ordinance (GDP R), Chiang Yang will provide:

Use risk management tools to provide systematic methods to manage personel data related to our employees, management processes and information systems. According to GDP R, Chi Yang will use the following ways: (1)Establish a Data Protection Officer (DPO) responsible for data protection (DPO's contact mode is 285161824@QQ.com); (2) Establish data protection impact assessment (DPIA) and other processes.


10、Contact us

If you have any questions, comments, suggestions or complaints about this privacy policy, please send email to our customer service (E-mail:2851761824@qq.com), we will actively verify, handle and reply as soon as possible.